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What: Case
studies *
- are written summaries or syntheses of real-life cases
based upon data and research
- require you to isolate and think through the key issues involved
against both theory and the larger comparative environment
- identify appropriate strategies for the resolution of the 'case'
- weigh the pros and cons of the remedial options/strategies
- recommend and present a rationale for the best resolution
How: The process
to develop a case studies:
- define the objective of the case study
- identify the important players within the organization, the
"stakeholders"
- identify other target groups of the organization, whether clients or
suppliers
- state the official mission of the organization studied
- state the historical mission of the organization
- state the understood mission of the stakeholders in the organization
- scale the importance of stakeholders, whether in decision-making or
effect of consequences
- outline the formal decision-making process
- note informal decision-making processes
- identify the process of production or service delivery
- identify support mechanisms
- identify competitors
- What is the organizational context of the profession or of
competitors
- state the major problem
- subsequent problems and implications
- role of management
- role of production/service providers
- identify strategic issues
- Identify decisions needed to be made
- Identify risk factors
- Identify historical precedents
- Define remedial options
- Compare options as regards pros and cons, theory, risk factors
- Make recommendation and justify
- Write an executive summary focusing on key elements
See also Organizing
group projects
* definition adapted from Alternative Modes
of Teaching and Learning, Case Studies, the University of Western
Australia, Perth, Australia. http://www.csd.uwa.edu.au/altmodes/to_delivery/casestudy.html
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